Our consumer advice section provides information and advice of consumer issues related to the buying of your fridge freezer. The rights of the consumer remain a relative unknown and so we aim to provide a basis on which to understand your rights and be able to fight your corner with a retailer or manufacturer should you feel the need to do so.
When I buy my fridge-freezer online, what will my rights be? Buying online (or through mail order) has extra consumer protections. One of which is the right to cancel within 7 days of receiving the goods, presumably assuming that you haven’t used them. Not being able to see the goods [...]
Many consumers might encounter a problem with a product. Whether the product has stopped working completely or simply needs to be repaired, there are rights that are given to each and every UK resident. These rights ensure that a resident can have an item they purchased repaired or replaced in [...]
United Kingdom consumers have rights that they have been given by the U.K. government. Many consumers do not know the rights that they have been given and are unable to fight for them. There are three basic rights that all consumers within the United Kingdom need to be aware of: [...]